Call Recorder Apresa Afdrukken E-mail

Suppose you could catch the elusive

Try The online Apresa Demo
  • You need a turn-key scalable Call Recording solution for SIP/VoIP, E1/T1, TDM, Analogue or any combination?
  • You need reliable recording and automated backup?
  • You want an optimal fitting recording solution and a minimal TCO.

Apresa

 

The Vidicode Call Recorder Apresa is a Turn-key, Scalable Call Recording solution ideal for SMB organizations. It is an affordable and professional VoIP,  TDM, E1/T1 and/or Analogue  recording system, developed around the simple concept that all essential functionality should be built in, no additional software needed.
The Apresa can capture, store, retrieve and playback VoIP telephone communication. It delivers high quality recordings for a multitude of applications including verification, dispute resolution, quality monitoring and training. Apresa offers unlimited user access to all functionality of the system without the need and cost of additional licenses. User access and rights are based on detailed user profiles which in turn are part of a free configurable user level structure, usually reflecting the organizational structure.

The web based interface combined with standard media players for playback of recordings greatly reduce the time and effort of implementing the system. By applying commercial off-the-shelf (COTS) industry standard hardware which can be combined with customer provided network facilities, this recording solution provides an unsurpassed functionality pricing ratio and minimizes the total cost of ownership (TCO).

The Call Recorder Apresa is also available as 'Software only' solution.

Scalable and Flexible
An Apresa system can grow from just a few up to 300 channels or more. The Apresa can be integrated in different VoIP telephone or communication environments. Vidicode is able to include any system specific protocol within a matter of days if necessary.
The Call Recorder Apresa can be accessed by anyone authorized from all over the world. This allows for normal user activity like search and playback but also remote monitoring services and backup services from one single client station.

Secure
The Apresa standard configuration can easily be upgraded to a RAID 1 configuration using two 1TB disks for secure storage and continuous operation (150.000 hours recording capacity). The standard 500 gigabyte disk capacity offers the option of archiving up to 75,000 hours on one system, a double capacity hard disk of 1TB doubles the recording capacity to 150.000 hours.

Apresa

Apresa is also available with RAID 5, using three or four 1TB disks (300.000 or 450.000 hours recording capacity). The Backup service provides the ability to backup data to various media types (NAS, DVD,RDX) as well as set retention periods on how long data is kept onsite and apply various time schedules. Apresa uses HTTPS protocol for secure data transport over the network and proprietary file format, and AES 256 encryption. In addition, Apresa offers standard selectable MD5 or SHA-1 fingerprinting, assuring audio file authentication. This combination secures the audio files against alteration, editing or unauthorised replay on external systems.

Features

Features


Automatic backup
Automatic daily / weekly backup to network drive.

E-mail recordings
It's possible to e-mail a recording.

Store on demand
Store audio and screen recording on demand using included client software.
Search function
The interface has an extended search function. Search by Date, Time, Duration of the call, Number / ID, Name, or Notes.

Free seating
for multiple agents, no extra licensing costs.
Multi level access
Users and user-groups can have restricted access options.
Encrypted communication
Using:
Hyper Text Transfer Protocol Secure. HTTPS and AES 256 encryption.

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Statistics
Viewing of data for analysis in graph or exportable Excel format.

Fingerprinting Features for Public Safety
MD5 and SHA1.

Multi Lingual
The Apresa software has been made Multi Lingual. The software is available in English, French, German, Dutch, Spanish, Italian and Polish. More languages will follow.

Screen recording
Use the included additional application on the client PC. The screen recording will be stored with the audio.

Specifications

Specifications

General
Article no. Apresa Server: 010.04601
Factory installed 10 VoIP channels: 010.04610
Factory installed 8 TDM channels: 010.05502
Factory installed 16 TDM channels: 010.05504
Factory installed 24 TDM channels: 010.05506
Article no.

Extra VoIP channels per 5: 010.04609
Double capacity HD: 010.04680

RAID 1 - 2* HD: 010.04682
RAID 5 - 3* HD: 010.04684
RAID 5 - 4* HD: 010.04686
Dimensions (H/W/D): 177/483/510 mm or 44.45/448.1/700mm
Weight 15 kg or 10 - 12kg
Hardware
CPU Intel Pentium E6500/2Core/FSB1066/2Mb cache
MOBO Full ATX, server quality
RAM 4GB/ 800MHz
PSU 300W, actual consumption approx. 70W
Hard Disks

1 x 500GB or 1x1TB, SATA, 3,5” Server quality (24/7)

Optional 2nd Hard disk

RAID Options :0, 1, 5

DVD R/W 1 x SATA
Power options Redundant power supply
Supported Codecs G.711
G.722
GSM 6.10
iLBC
G 729 - G 729A
Supported PBX
PBX Apresa PBX support (download xls file)